Legal information
Privacy Policy
Effective date: January 1, 2025
Information we receive
When you contact Grandwood Atelier, we may receive your name, email address, phone number, and the contents of your message. The catalog and saved-list features can store product IDs and quantities in your browser using localStorage.
How we use information
We use submitted information to respond to questions, provide requested product guidance, manage service conversations, and improve the clarity of our materials. We do not use contact details to make medical, financial, or other sensitive inferences.
Local preferences
The site may remember your cookie consent, theme preference, saved products, and cart quantities in your browser. These local values are not a substitute for an account and can be removed through your browser settings.
Sharing and service providers
We do not sell personal information. Information may be shared with service providers only when needed to operate communications, hosting, security, or legally required processes.
Retention and security
We retain correspondence only as long as reasonably needed for the purpose for which it was received or to meet legal obligations. We use reasonable administrative and technical safeguards, although no online transmission can be guaranteed completely secure.
Your choices
You may ask to access, correct, or delete personal information we hold about you. Contact [email protected] with your request. You may also disable local storage through your browser controls.